Whether you need to know how to make a booking, what our cancellation policies are, or any other specifics about our services, you’ll find clear answers here to help you plan your journey with confidence.
We ask for at least two hours’ notice to secure a booking, depending on vehicle availability. It’s always better to book as early as possible.
Our cancellation requirements vary by vehicle type:
We email your receipt directly to you right after your credit card is processed.
The final amount billed may include additional fees for wait times, tolls, or other unforeseen charges beyond the initial estimate.
For your convenience, we recommend meeting your driver curbside at all Washington, DC area airports (DCA, IAD, BWI).
Our chauffeurs monitor all flight statuses to ensure they are present when you land, even if there are delays.
We welcome service animals and small pets in crates in our vehicles to ensure the safety and comfort of all passengers.
You will receive your chauffeur’s contact information via text and email notifications prior to your service time.
All our chauffeurs undergo rigorous training focused on safety, customer service, and efficient driving practices.
You can easily adjust your booking by calling (202) 431-3699 or emailing us at info@swiftlimousineinc.com. We strive to accommodate all your transportation needs.
Additional stops are billed at half the hourly rate for the vehicle used.
We allow a 15-minute grace period. Waiting time charges apply thereafter.
A 25% deposit is required at booking, with the remaining balance due 24 hours before your service.
For further details or to discuss your upcoming travel needs, contact us at (202) 431-3699 or send an email to info@swiftlimousineinc.com. Our dedicated team is here to assist you 24/7.
